Below is a ready-to-paste Website Disclaimer for All Care Medical. It is tailored to a South African nurse-led mobile healthcare and education website.
Website Disclaimer
Last updated: 9 August 2026
1. General information
The information published on this website is provided by All Care Medical for general information, education and communication purposes.
Although reasonable care is taken to keep the website accurate and up to date, All Care Medical does not guarantee that all information will always be complete, current, error-free or suitable for every person’s circumstances.
Use of this website is subject to this disclaimer, the Privacy Notice and any other terms displayed on the website.
2. No medical diagnosis or personalised treatment advice
Information on this website does not constitute:
- a medical diagnosis;
- a prescription;
- personalised nursing or medical advice;
- an individual treatment plan;
- emergency advice; or
- a substitute for an assessment by an appropriately qualified healthcare professional.
Health needs differ between individuals. Do not start, stop, delay or change medication, treatment or medical care based only on information found on this website.
Consult your doctor, oncologist, pharmacist, nurse or other appropriately qualified healthcare professional for advice relating to your individual circumstances.
3. No emergency service
All Care Medical is not an emergency service, and this website must not be used to request emergency assistance.
In a medical emergency, contact an appropriate emergency service or proceed to the nearest emergency facility without delay.
Do not wait for a response to a website form, email or other electronic enquiry where urgent care may be required.
4. Scope of nursing services
All Care Medical provides selected nursing and education services within the practitioner’s lawful professional scope, training, competence and applicable regulatory requirements.
The South African Nursing Council directs nurses in private practice to comply with the Nursing Act and relevant scope-of-practice regulations. SANC also requires practitioners to remain within their authorised scope of practice. SANC
The publication of a service on this website does not mean that the service will be suitable or available in every case.
Services may be subject to:
- an individual clinical assessment;
- a valid prescription;
- a referral;
- a treatment plan;
- supporting clinical documentation;
- communication with the treating healthcare team;
- location and travel considerations;
- availability;
- infection-control or safety requirements; and
- any other applicable professional or legal requirements.
All Care Medical may decline or refer an enquiry where the requested service falls outside the practitioner’s scope, competence, available resources or the appropriate setting for care.
5. Oncology and palliative nursing information
References to oncology nursing, cancer education, palliative nursing or related support do not mean that All Care Medical independently diagnoses cancer, prescribes oncology treatment or replaces an oncologist, medical practitioner, hospice or multidisciplinary healthcare team.
Oncology and palliative nursing services are provided within applicable nursing responsibilities and, where appropriate, in collaboration with the patient’s treating healthcare professionals.
6. Prescribed medication and injection services
Any medication-administration service is subject to applicable legal and professional requirements.
Medication should not be administered merely because it is mentioned on the website. Before a service is confirmed, All Care Medical may need to review:
- the prescription;
- medication details;
- dosage and route;
- treatment instructions;
- patient information;
- allergy information;
- storage requirements;
- clinical suitability; and
- emergency or adverse-reaction arrangements.
The website does not authorise any person to obtain, supply, prescribe, administer or change medication outside applicable law and professional practice.
7. Wound and vascular-access care
Information relating to wound care, port care or other vascular-access services is general.
Whether a service can be provided depends on the patient’s condition, clinical requirements, the type of device or wound, the treatment plan, available documentation and the practitioner’s current scope and competence.
Photographs or descriptions submitted electronically may not provide enough information for a safe assessment.
8. Education and training
Information about education, workshops, assessment or moderation is subject to confirmation of:
- the intended audience;
- learning objectives;
- delivery format;
- programme requirements;
- Lyndel’s applicable qualifications or registrations;
- the relevant institution’s requirements; and
- any required approval or accreditation.
No course or programme should be understood to be accredited, formally certified, recognised for professional development points or linked to a qualification unless that status is expressly confirmed in writing and the relevant approving body is identified.
9. Website enquiries and appointments
Submitting a website form, email or other electronic enquiry:
- does not create a nurse–patient relationship;
- does not confirm an appointment;
- does not guarantee acceptance of the requested service;
- does not constitute a diagnosis or clinical assessment; and
- does not guarantee a response within a specific time.
A service is confirmed only when All Care Medical has reviewed the relevant information and expressly accepted the appointment or engagement.
10. Electronic communication risks
Email, website forms and ordinary messaging platforms may not always be suitable for detailed or urgent medical communication.
Do not submit the following through a general website form or ordinary email unless specifically instructed to use an approved method:
- identification documents;
- complete medical records;
- prescriptions;
- laboratory reports;
- wound photographs;
- detailed cancer histories;
- passwords;
- one-time passwords;
- banking login details; or
- complete payment-card information.
Electronic communications may be delayed, intercepted, misdirected, corrupted or accessed by an unauthorised person. All Care Medical takes reasonable precautions but cannot guarantee the absolute security or uninterrupted delivery of electronic communications.
Personal information submitted through the website is also governed by the All Care Medical Privacy Notice. POPIA sets minimum requirements for lawful processing and protection of personal information, including health information. Empowered Compliance Monitor
11. No guarantee of results
All Care Medical does not guarantee:
- a particular clinical outcome;
- recovery or healing within a specified period;
- relief of symptoms;
- prevention of complications;
- acceptance by a medical scheme;
- reimbursement by a funder;
- successful completion of a training programme; or
- any specific educational, professional or business result.
Healthcare and educational outcomes depend on many factors outside the control of All Care Medical.
Any examples, explanations or educational material on the website should not be interpreted as promises or guarantees.
12. Accuracy and availability
Reasonable efforts are made to provide accurate information. However:
- healthcare guidance and professional requirements may change;
- services may be amended or withdrawn;
- availability may change;
- errors or omissions may occur; and
- website content may not reflect the latest developments immediately.
All Care Medical may update, remove or change website content without prior notice.
13. Third-party websites and embedded services
This website may contain links to or embedded content from third parties, including maps, social media platforms, videos, booking tools or external information sources.
These links are provided for convenience only. All Care Medical does not control and is not responsible for:
- third-party content;
- availability;
- security;
- accuracy;
- privacy practices;
- products or services; or
- any loss arising from use of a third-party platform.
A link does not necessarily mean that All Care Medical endorses the third party.
14. Intellectual property
Unless otherwise stated, the website content, branding, layout, text and original materials belong to All Care Medical or are used with permission.
You may view and print reasonable extracts for personal, non-commercial use.
You may not reproduce, republish, modify, distribute, sell or commercially exploit website content without prior written permission, except where permitted by law.
Third-party photographs, fonts, icons, trademarks and materials remain the property of their respective owners.
15. Prohibited use
You may not use this website:
- unlawfully;
- to submit false or misleading information;
- to impersonate another person;
- to attempt unauthorised access;
- to introduce malware or harmful code;
- to interfere with website security or operation;
- to scrape or harvest personal information unlawfully;
- to send spam, phishing messages or fraudulent requests; or
- in a manner that infringes another person’s rights.
Electronic communications and transactions in South Africa are regulated in part by the Electronic Communications and Transactions Act 25 of 2002. Government of South Africa
16. Limitation of liability
To the fullest extent permitted by South African law, All Care Medical will not be liable for loss, harm, damage, cost or expense arising solely from:
- reliance on general website information without obtaining appropriate professional advice;
- delay in seeking urgent or appropriate care;
- unauthorised or improper use of website content;
- technical failure, interruption or website unavailability;
- viruses, malware or third-party interference;
- incorrect information submitted by a website user;
- third-party websites or services; or
- communications that are delayed, intercepted or not received.
Nothing in this disclaimer excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable South African law.
17. Consumer rights
Nothing in this disclaimer is intended to remove or reduce any right or remedy that cannot lawfully be excluded under South African law.
Where the Consumer Protection Act or another applicable law applies, this disclaimer must be interpreted consistently with that law.
18. Professional relationship
A nurse–patient, client, educator–learner or contractual relationship is created only after the service has been accepted and the applicable arrangements, consent, documentation and terms have been confirmed.
Merely:
- browsing the website;
- reading an article;
- following social-media content;
- submitting an enquiry; or
- receiving a general reply
does not by itself create a professional relationship.
19. Changes to this disclaimer
All Care Medical may revise this disclaimer when services, legal requirements, professional guidance or website features change.
The current version will be published on this page with the updated date.
20. Governing law
This disclaimer and use of the website are governed by the laws of the Republic of South Africa.
Any dispute will be dealt with by a court or other competent forum having jurisdiction under South African law.
21. Contact
For general website or service enquiries, use the official All Care Medical contact form:
Website: allcaremedical.co.za/contact/
For privacy and personal-information enquiries:
Email: privacy@allcaremedical.co.za
For security reasons, do not send detailed health information, identity documents, prescriptions, passwords, one-time passwords or banking credentials in your initial message.
Website information is provided for general educational purposes and does not constitute a diagnosis, prescription or individual treatment plan. All Care Medical is not an emergency service.